Our people

Introducing the Leadership Team at Four Seasons Health Care Group. With decades of experience in the care sector, the Leadership Team leads and inspires our colleagues throughout the group to be the best they can each day.

Joe O'Connor

Joe has been passionate about health and social care since first working in the sector 15 years ago. Joe is a strategy and turnaround professional by background, is a chartered accountant and has extensive experience working with health and social care providers and their stakeholders.

As CEO, Joe leads on the design and execution of the Group’s strategy and is proud to lead such a fantastic team from the leadership team, to our central and support colleagues, to everyone in the care homes providing excellent care. He has focused particularly on the care quality, operational and financial turnaround of the Group since he took over as CEO in March 2022. In addition, he has led the successful sale of many of the Group’s care homes to enable the Group to be more focused on a smaller core portfolio of care homes across Scotland, Jersey and England, operating both under our Four Seasons Health Care and brighterkind brands. His ambition is to lead Four Seasons Health Care from Good to Great, enabling our care homes to be the home of choice in their local communities.

Outside of work, Joe is happiest at home in the Essex countryside with his wife, usually being run ragged by his twin girls!

Chief Executive Officer

Jacqueline Ritchie

Jacqui is a Registered Nurse and qualified lecturer with extensive experience in both the NHS and Private Healthcare sectors, holding senior positions including Director of Nursing and Hospital Executive Director, before moving into Social Care.


Joining the Four Seasons Health Care Group in 2017 as Head of Care Improvement and then progressing to Managing Director, Jacqui was promoted to Chief Operating Officer in 2023.  In this position, Jacqui is highly motivated to deliver excellent care for all and achieve growth on every key metric.  She spends much of her time with the dedicated teams in the care homes, taking every opportunity to coach, motivate, and inspire others to achieve their potential.

Jacqui spends much of her free time in Scotland, often cheering on her son at the side of a rugby pitch and is proud to see her daughter follow in her footsteps as a qualified Nurse.

Chief Operating Officer

James Robson

James is a Charted Accountant who worked for a big four accountancy and advisory company before joining The Group in 2014.  Prior to this, James worked with a range of clients including CQC, the NHS and FTSE 100 organisations.

Joining the Group as our Head of Assurance James has progressed with the business to become our Director of Governance and Quality.  In this role, James leads on areas such as Health and Safety, Regulatory Relations and Care Quality.

Director of Governance and Quality

Abigail Mattison

Abigail started her career training with a Magic Circle firm in London before moving to Manchester as a solicitor working on corporate transactions, including mergers and acquisitions. She joined the Four Seasons Health Care Group in 2013 as Legal Counsel and provides a critical role to support all teams on legal matters, providing advice and guidance across all areas of the business.

Abigail is helping to drive forward standards in the sector whilst ensuring the Four Seasons Health Care Group is the provider of choice for quality care to residents, helping to ensure residents and their loved ones are happy and safe in our care.

Outside of work Abigail unwinds in the company of friends, family and a good book and is most likely to be found with a sweet treat in hand.

General Counsel and Company Secretary

Charlotte Oppong-Agyare

Charlotte has always had a passion for strategic thinking, creative communication and ensuring the customer is at the heart of any activity.  She gained significant experience and expertise in developing sales and marketing engagement programmes within the healthcare services market and has held multiple senior management roles, before joining the Four Seasons Health Care Group in 2014.

As Sales, Marketing and Communications Director Charlotte is proud to lead the Group on communicating its position as one of the leading health care providers in the UK.

With three very sporty sons, in her spare time Charlotte can usually be found cheering on the side of a basketball court, football pitch, rugby touchline or cricket field.

Sales, Marketing and Communications Director

Mark Williamson

Mark is a Chartered Accountant, with extensive experience in the Health and Social Care sector. Mark initially joined Four Seasons Health Care, from a big four accountancy firm in 2005, holding senior financial positions within the specialised healthcare division of the group up until 2021.

Mark returned to Four Seasons Healthcare as Chief Finance Officer in May 2024 and works very closely with all members of the leadership team and operational colleagues to ensure finance is considered in all areas of the organisation and supports the development of our care provision.

Away from work, Mark enjoys travelling to explore new locations with his wife. Together they also spend time walking their dog in the Yorkshire countryside or participating in other outdoor activities including golf, skiing or a weekly parkrun.

Chief Finance Officer

Get in touch

If you have any questions about our care or services, please get in touch below.

Please note that we cannot respond to queries about application process, or current vacant positions. Please visit our careers website for information about working with us or current vacancies.

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