Care Home Open Week

Care Home Open Week at Four Seasons Health Care Group

Mark your calendar for Monday 24 June, as we kick off Care Home Open Week! This annual event is all about celebrating and showcasing the care and welcoming communities that care homes provide. It’s an opportunity for care homes to welcome community members into their homes and showcase the activities, facilities and the diverse career paths available.

Although it’s Care Home Open Week, we warmly welcome you to visit our brighterkind and Four Seasons care homes anytime. Feel free to pop in to meet our friendly team and take a tour or book a visit here.

This year, Care Home Open Week focuses on three key themes: ‘Open Doors, Open Hearts,’ ‘Community Engagement,’ and ‘Innovative Care Practices.’

Open Doors, Open Hearts

In 2023, we supported 11,782 families with their care enquiries and earned the ‘Trusted Feefo Service 2023’ Award. We received this award for our world class customer experience for families looking for care and we’re here to help you too.

The introduction visit

was first class.

Helpful and understanding staff.

They answered all my questions.

Very enjoyable tour...

with welcoming and knowledgeable staff.

We know that navigating care options can be daunting. That’s why we’ve provided helpful information about what to expect when visiting a care home, how to get the most out of your visit and a helpful checklist to print out and take with you. Plus, our Home Managers are eager to share their top tips for finding the right care home.

Four Seasons Health Care Group advice for choosing the right care home

“My tips for anyone looking for the right care home would be to keep an eye out for key things such as; do the residents and team look happy? Is the home clean and tidy? Is the team interacting with the residents and relatives? Finally yet importantly, what is your initial instinct?”

– Karen, Home Manager at Benarty View Care Home in Kelty

“The most important thing is having a thorough initial assessment to determine the needs of the resident which is essential for choosing the right care home.”

– Ruby, Home Manager at The Granby Care Home in Harrogate

“The right care home should have the feel of a home, be welcoming and have a team working in a way that promotes dignity, respect and person centred values.”

– Geoffrey, Home Manager at Lansdowne Care Home in Cricklewood

Community Engagement

Our brighterkind and Four Seasons care homes are vibrant communities, where residents feel at home. Our engaging activities, known as Magic Moments, are carefully crafted to reflect the interests and needs of our residents, ensuring a dynamic and fulfilling environment, helping residents to enjoy every day.

Our Magic Moments programme offers a variety of regular activities and events, many of which are designed to keep residents connected with their local community. From intergenerational activities and themed events to dementia coffee mornings and fundraising events, we strive to foster meaningful connections. Visitors always receive a warm welcome, making our care homes a hub of community life.

Here are just a few of the many ways our homes help residents stay connected with their local communities:

  • Angusfield Care Home in Aberdeen: Residents enjoy bi-weekly visits to a Football Memories Club and monthly outings to their local Church Seniors Club.
  • Northlea Court Care Home in Cramlington: Residents participate in weekly intergenerational activities with a nearby nursery and frequently attend church services.
  • Pennine Lodge Care Home in Carlisle: Residents receive regular visits from local choir groups and schoolchildren.
  • Bishopsmead Lodge Care Home in Bristol: Residents frequently visit a local bowling club and maintain strong community ties with local schools and services.

Cruise Around the World

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This year, join us for our ‘Cruise Around the World’ armchair travel activity. The first stop of the itinerary was Mexico to celebrate Cinco De Mayo. Residents, families and local community members celebrated traditions of Mexico, delicious food and fun activities. Our upcoming stop is Paris for the Olympics! If you would like to join in the festivities, please get in touch with your local care home.

Supporting Healthcare Professionals

Care Home Open Week is also a fantastic opportunity for Healthcare Professionals to experience the community, compassion, and connections within our care homes. At Four Seasons Health Care Group, we are dedicated to helping Healthcare Professionals find safe and suitable care for patients promptly. We offer same-day show rounds and assessments, enabling potential residents to move in within 24 hours.

Innovative Care Practices

It is our mission to ensure every resident receives the highest standard of care tailored to their unique needs. How do we do this? We continually invest in our homes, teams and innovative technology.

Care Quality

In 2023 we saw a significant improvement in our care quality ratings. A contributing factor was the implementation of a new digital dependency tool. It enabled our clinical teams to make more informed decisions with evidence-based support for our homes’ unique requirements.

Magic Moments

We are committed to enhancing our Magic Moments programme, which promotes all-around wellbeing for residents through a variety of vibrant interactions that stimulate the mind, body, and soul.

To support our activities programme and provide on-demand entertainment for residents, we developed the Magic Moments Portal. This portal, available in all our homes, offers a fantastic array of entertainment options, including quizzes, games, live events and holistic sessions, ensuring there’s something for everyone.

In 2023, we provided over 125,108 individualised one-to-one activities for our residents. By offering engaging activities inspired by residents’ interests, we achieved an 84% participation rate in our care homes.


We are delighted our innovative care practices has been acknowledged by the following prestigious awards, in which we were finalists for.

HealthInvestor Awards: Elderly Care Provider of the Year: Large Group Award

This recognition highlights our ongoing improvements in our Magic Moments Activities Programme, our strategic investment in technology to enhance care, and our robust learning and development opportunities for team members.

The Dementia Care Awards: Dementia Trainer and Workforce Award

Dementia Care Awards

Since launching ‘Our Approach to Dementia Care’, our dedicated Dementia Champions have led over 750 workshops for more than 5,550 team members, equipping them with the essential skills and knowledge to meet the diverse needs of our residents. This initiative ensures our residents receive excellent person-centred dementia care.

Through these innovations, we strive to create a nurturing and vibrant environment where our residents can thrive.

Join us in celebrating Care Home Open Week 2024 and experience firsthand the vibrant, compassionate communities within our brighterkind and Four Seasons care homes. Whether you are looking for care or keen to attend an event, please get in touch with our friendly team at your local care home.

Connecting With Local Communities Through Vibrant Activities

During a sponsored walk, local schoolchildren visited residents at Ashbourne Court and handed out flowers before enjoying a sing-along.

Residents at Cumbrae Lodge had a blast joining Kilmarnock FC’s Football Memories Programme. Meeting legends Ross Mathie and George Maxwell.

St Catherine’s hosted a Cinco De Mayo party for residents, loved ones and community members. They even had a nacho bar!

Local schoolchildren joined residents at Pennine Lodge for an arts and crafts session.

Bishopsmead Lodge launched their Feel Good Club by inviting local church volunteers to join residents for an exercise class, followed by a tea party.

Everyone at Silver Springs Care Home had a fantastic time watching a performance by a local school’s steel band.

Get in touch

For more information about Four Seasons Health Care or brighterkind care homes please get in touch. Our friendly team are on hand to help.